Terms of Service

Last Updated: November 30, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ProSynServ, Inc. ("ProSynServ," "we," "us," or "our") regarding your access to and use of our websites, products, and services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will comply with these Terms and all applicable laws
• All information you provide is accurate and current

3. Description of Services

ProSynServ provides:

• Educational Content: Books, courses, video series, and instructional materials
• Digital Products: Downloadable content, software, and digital publications
• Information Services: Websites, newsletters, and informational content
• E-commerce: Online purchase and delivery of products
• Entertainment: Books, Magazines, Media Progams, games and other digital products etc...

We reserve the right to create, modify, suspend, or discontinue any aspect of Services at any time without notice.

4. Account Registration

Some Services may require you to create an account. When creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Purchases and Payments

5.1 Pricing

All prices are in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time. Price changes will not affect orders already placed.

5.2 Payment Processing

Payments are processed through third-party payment processors (ThriveCart, PayPal, Stripe, etc.). By making a purchase, you agree to the payment processor's terms and conditions.

5.3 Billing Information

You agree to provide current, complete, and accurate billing information. You authorize us to charge the payment method provided for all fees incurred.

5.4 Taxes

You are responsible for all applicable taxes. We will collect sales tax where required by law.

6. Refunds and Cancellations

6.1 Digital Products

Most digital products are offered with a 30-day money-back guarantee, unless otherwise stated. To request a refund:

• Contact us within 30 days of purchase
• Provide proof of purchase
• Explain the reason for your refund request

Refunds are processed at our discretion. Abuse of the refund policy may result in denial of future purchases.

6.2 Physical Products

Physical products may be returned within 30 days of delivery in original, resalable condition. Customer is responsible for return shipping costs unless the product is defective.

6.3 Non-Refundable Items

The following are typically non-refundable:

• Consumed digital content (fully watched videos, read materials)
• Services already rendered
• Custom or personalized products

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, images, videos, software, and compilations, are the exclusive property of ProSynServ and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Services for personal, non-commercial purposes
• Download and use purchased content in accordance with purchase terms
• Print or download content for personal reference

7.3 Restrictions

You may NOT:

• Copy, modify, distribute, sell, or lease any part of our Services
• Reverse engineer or attempt to extract source code
• Remove any copyright or proprietary notices
• Use our content for commercial purposes without written permission
• Share purchased content with others (account sharing)
• Use our trademarks without written permission

7.4 Your Content

If you submit content to us (reviews, comments, feedback, etc.), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content in connection with our Services.

8. Prohibited Conduct

You agree NOT to:

• Violate any laws or regulations
• Infringe upon intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Impersonate others or provide false information
• Harass, abuse, or harm others
• Use the Services for any unlawful purpose
• Scrape, crawl, or use automated tools without permission
• Bypass security measures or access restrictions

9. Disclaimers

9.1 "As Is" Basis

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 No Guarantee of Results

We do not guarantee specific results from using our content or services. Individual results may vary based on effort, circumstances, and factors beyond our control.

9.3 Not Professional Advice

Our content is for informational and educational purposes only. It does not constitute:

• Financial, investment, or tax advice
• Legal advice
• Medical or health advice
• Professional consultation of any kind

Consult qualified professionals for advice specific to your situation.

9.4 Third-Party Content

We are not responsible for third-party websites, content, or services linked from our Services. Your interactions with third parties are solely between you and them.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSYNSERV SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption
• Damages arising from your use or inability to use the Services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless ProSynServ, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or conduct

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@prosynserv.com to attempt to resolve the dispute informally.

12.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. Arbitration will be conducted in [Your State/County].

12.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as a class member or representative in any class or representative action.

12.4 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to systems.

13. Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

Your continued use of the Services after changes constitutes acceptance of the new Terms.

15. Termination

15.1 By You

You may stop using the Services at any time. To delete your account, contact us at contact@prosynserv.com.

15.2 By Us

We may suspend or terminate your access to the Services at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• At our sole discretion for any reason

15.3 Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• You must stop using all downloaded content
• Provisions regarding intellectual property, disclaimers, and liability survive

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and ProSynServ regarding the Services.

18. No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

19. Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

20. Contact Information